Urban Dog Care is insured by Pet Sitters Associates, LLC for your piece of mind.

General Policies

  • Standard hours for walking services are 9am – 6pm on weekdays. Walks on weekends or national holidays are scheduled as available and are subject to a surcharge.
  • Cancellations must be made 24 hours in advance or the standard rate applies.
  • All services must be booked a minimum of 48 hours in advance of desired date and time. Services booked within 24 hours, when available, may be subject to a surcharge.
  • We believe firmly in the privacy and security of our human clientele. UDC NYC handlers enter your home only precisely as directed.
  • UDC NYC supports the local workers that keep our city running. As such, we offer a discount on all services for those in the educational, medical, and other public service professions. Ask if you qualify!

UDC uses:

  • a unique synthesis of positive reinforcement based handling.
  • quality, natural treats with limited ingredients.
  • USA-made products, whenever humanly possible.
  • biodegradable (d2w – read about it and make the switch!) poop bags to reduce our impact on the growing plastic pollution problem.

UDC never uses:

  • prong, shock, or choke collars
  • force/dominance based methodology